Sales Management
Contracting
At H-Lead, we believe that successful sales management for hotels, bars and restaurants, must
- Be oriented to company’s most valuable asset: the customer
- Ensure a constantly increasing revenue stream from repeat customers,
leading to growth and profitability.
How we achieve success:
By focusing on the quality of our services and the successful management of each one new project we take on, we thoroughly analyze the goals and needs of the hotel or restaurant unit we work with. We design realistic and accurate strategies and create the appropriate plans for maximum output and development. Through a variety of services based on the respective specifications
Contracting is provided as an annual service that includes:
- Creating a detailed strategy plan, goals and pricing policy
- Organizing and management of Gross, Net, Corporate and Group rates.
- Negotiations with all unit partners, staff and partners’ maintenance and evaluation, development of new partnerships
- Terms and conditions improvements, such as payments, cancellation policy, distribution and pricing of OTAs, trading of hotel equipment and commercial products so as to reduce costs
- Channel Manager Connectivity
- Campaign planning and promotions. Additional charges may apply.
- Strategy monitoring and monthly reports
- Pricing or availability issues’ arrangement, such as bookings with the wrong price or wrong room type/ price differences between partners online.
Yield & Revenue Management
We are confident that our market –leading solutions in Yield and Revenue Management, will help you to increase sales and profit,productivity, acquire new customers, expand your business with existing customers and increase customer retention.
In order to meet those objectives, we combine skills such as competitive monitoring, controlling prices in relation to occupancy and the laws of supply and demand, quantitative and qualitative research, design the proper strategy in order to achieve the ideal bookings and prices ratio. Alongside analytical methods of cost-efficiency indicators, our team specializes in managing availability, occupancy and prices, price predictions, budget estimation and controlling the reduction in operating costs and the increase of revenues.
The main objective of H-Lead's revenue management solutions is to check and ensure its profitability for the hotel unit and includes:
- Creating a detailed strategy plan , goals and pricing policy
- Organizing and management of Gross, Net, Corporate and Group rates.
- Negotiations with all unit partners, staff and partners’ maintenance and evaluation, development of new partnerships
- Terms and conditions improvements, such as payments, cancellation policy, distribution and pricing of OTAs, trading of hotel equipment and commercial products so as to reduce costs
- Channel Manager Connectivity
- Campaign planning and promotions. Additional charges may apply.
- Strategy monitoring and monthly reports
- Pricing or availability issues’ arrangement, such as bookings with the wrong price or wrong room type/ price differences between partners online.
- Check prices and presentation of the hotel on metasearch engines
- Competitiveness and market price control
- Control of ADR, RevPar, GOPpar indicators, based on planning
- Creating a customer-member base
- Website development or improvements focusing on tools for direct sales, cross-selling, up-selling and more user-friendly browsing conditions.
- Developing and executing a detailed marketing strategy based on branding standards with a clear goal setting of repositioning in the global market.
E - commerce and Marketing Management
H – Lead is a One-Stop-Shop that delivers a successful full marketing service in order to support our customers and improve their marketing intelligence and business growth. Our specialist partners implement thousands of marketing campaigns annually using the most appropriate marketing tools and guarantee that each single member of your clientele shall be the recipient of a personalized marketing campaign.
Through the complete and up-to-date online presence of your business in combination with digital advertising, SEO, SEM practices, we promote your products and services directly to your audience, turning visitors into customers through the functional, friendly and targeted website. We execute the right campaigns for you and create the right messages as also the time and communication channels that need to be used and provide you with the right tools to identify and communicate with your good customers, create sales opportunities and manage targeted marketing campaigns.
Our expert partners can implement:
- Website development and Account management on booking platforms
- Online & Offline advertising, Google Ads services
- Social Media Marketing
- Search Engine Marketing
- Email Marketing Campaigns